Terms and Conditions
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using https://poochperks.com website (the “Service”) operated by Pooch Perks, Inc. (“us”, “we”, “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
It is the subscribers responsibility to maintain their account login email and password up to date and if there is a problem to contact [email protected] immediately. Not having access to your account does not constitute a viable reason for not canceling subscription renewals in a timely manner as specified by Pooch Perks policy. Pooch Perks will not send notices to subscribers prior to renewals as subscription automatically renew.
About Our Subscription Plans
Packages may vary in look, size, and the amount of items from the picture displayed. Subscriptions will be billed up front and will automatically renew. Subscriptions can be canceled at anytime. Subscriptions automatically renew unless canceled by subscriber at least 15 days before subscription renewal date; Pooch Perks will not send notices to subscribers prior to renewals as subscription automatically renew. When purchasing a subscription product from Pooch Perks the subscription plan will automatically charge you for all future shipments of that product, and you authorize Pooch Perks to charge your account until you cancel If you want to cancel your subscription login to your Pooch Perks, Inc. account and you can cancel your subscription on your account’s page or email [email protected] and we will cancel it for you.
It is the subscribers responsibility to maintain their account login email and password up to date and if there is a problem to contact [email protected] immediately. Not having access to your account does not constitute a viable reason for not canceling subscription renewals in a timely manner as specified by Pooch Perks policy. Any introductory discounts, unless specified otherwise, are applicable to the original and initial order and all future renewals will be billed at the normal product price.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Billing and Payments
The price of the Services and/or goods is payable in full before delivery. We accept the following credit cards at this time: Visa, MasterCard, American Express, or Discover (please check our Shipping, Return and Exchange Policy for an updated list). You will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g., a six month plan, a twelve month plan), and have paid completely upfront you can not cancelled your subscription or membership prior to the end of that subscription period, there is no refund; you will receive all the monthly boxes for that paid period. Additionally, unless you cancel your subscription/membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time. If you cancel your subscription after the automatic renewal you will not receive a refund, but you will receive all the monthly boxes included in your renewal. The cancellation is for the next renewal cycle subscription not the one that automatically renewed, however any future renewals have been canceled and you will not be billed again.
For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products. We use a third party payment service in lieu of directly processing your credit card information.
By submitting your credit card information, you grant Pooch Perks the right to store and process your information with the third party payment service, which it may change from time to time; you agree that Pooch Perks will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider's terms of service. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.
Shipping and Risk of Loss
Unless otherwise indicated at the time of your purchase, shipping and handling fees are included with your order. Shipping dates and/or arrival times are only estimates. For loss/damage claims, you must notify Pooch Perks within 30 days of the date of your purchase if you believe all or part of your order is missing or damaged. Replacement of Products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion. Repeated claims of undelivered merchandise may result in the cancellation of your membership.
Returns and Exchanges
If a Product is defective, you may return it within thirty (30) days of receipt and we will send you a new item or credit your account. To request a refund, please contact us at [email protected] When returning Products, it is your responsibility to take reasonable care to see that the Products are not damaged in transit and are received by us at our address as displayed on the Website. Please note credits resulting from the monthly charge are only available up to 30 days past the date of the charge. Refunds are at the sole discretion of poochperks.com. Unfortunately Pooch Perks is unable to offer a refund on a box if you are unhappy with selected items. If Pooch Perks feels as though we are unable to deliver a satisfactory experience for a customer we reserve the right to terminate the subscription and all future orders and a prorated return of payment for prepaid subscription may be refunded at the discretion of Pooch Perks.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Pooch Perks, Inc.
Pooch Perks, Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Pooch Perks, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused, or alleged to be caused, by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy polices of any third-party web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of the United States and the State of Florida, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be construed a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Limitation of Liability
In no event shall Pooch Perks or its officers, directors, employees, or affiliates be liable to any user of this website or any other person or entity for any direct, indirect, special, incidental, consequential or exemplary damages (including, but not limited to, damages for loss of profits, loss of data, loss of use, or costs of obtaining substitute goods or services) arising out of the use, inability to use, unauthorized access to or use or misuse of the products or the website or any information contained thereon, whether based upon warranty, contract, tort (including negligence), or otherwise, even if has been advised of the possibility of such damages or losses. You agree Pooch Perks's total cumulative liability in connection with these terms and conditions, the website, the content, or any product or services whether in contract, tort, or otherwise, shall not exceed the amount you paid to Pooch Perks in the then-prior calendar month.
Disclaimer of Warranty
YOU ARE SOLELY RESPONSIBLE FOR DETERMINING IF THE PRODUCTS ARE SUITABLE FOR USE OR CONSUMPTION BY YOUR DOG. WE ARE NOT ABLE TO PROVIDE ANY ASSURANCES REGARDING ALLERGIES. Dog toys are not indestructible an should only be used under supervision. Please review complete directions from the dog product manufacturer for use or consumption of dog products from Pooch Perks. Under no circumstances will we be liable for any loss or damage caused by your use of the products or your reliance on information in any content on this website.
YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY ARISING FROM OR RELATING IN ANY WAY TO ANY PRODUCT SHALL BE ITS REPLACEMENT OR A CREDIT TOWARDS ANOTHER MONTHLY SHIPMENT, IN POOCH PERKS' DISCRETION. YOU MAY RETURN DEFECTIVE PRODUCTS ONLY WITHIN THIRTY (30) DAYS OF DELIVERY. EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL PRODUCTS SUPPLIED, AND ALL TEXT, IMAGES, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITATION, POOCH PERKS DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THIS WEBSITE IS FREE OF ERRORS; (ii) THE PRODUCTS OR SERVICES ARE NOT DEFECTIVE; (iii) THE FUNCTIONS OR SERVICES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF CONTENT) PROVIDED BY THIS WEBSITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iv) DEFECTS WILL BE CORRECTED, OR (v) THIS WEBSITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
If you have any questions about these Terms, please contact us at [email protected] or by calling us at 786-534-7057.
Pooch Perks, Inc. (“us”, “we”, “our”) operates https://www.poochperks.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure if Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the site and related to your purchases or subscriptions. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address, email, contact information, etc. (“Personal Information”). We do not sell your Personal Information and use it only for your business transactions with us.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.